Corporate Customers

As a company based in the UK, you can place an order with us using your VAT number.

We will bear the customs duty and taxes and you will not incur any additional costs.

VAT registration numbers are only applicable for corporate orders where the total net value exceeds £135.00.

You will pay the VAT to us first and can then claim it back with the help of your tax adviser or local tax authority.

For orders under £135 (net) we cannot include your VAT number on the invoice and the order will be treated as a B2C purchase.

As a corporate customer, you can generate a quote quickly and easily via our website. In order to do this, you will need to have a customer account and be logged in.

Once you're logged in, you can get started. follow these steps below:

1. Check again to make sure you are logged in.
2. Place all items in the shopping basket.
3. Click on the "Create quote" button.
4. The quote will be sent to you by email.

Would you like to convert the quote into an order?
Simply reply to the email with the quote.
Or, get in touch with our customer service. If you choose to send us a new e-mail, please be sure to include the quote number in it so we can ensure that you are buying at the same price.

Please note that a quote is valid for 7 days.

Information on Order Completion

You can shop directly in our online shop or via our contact form.

For correct invoicing and proper order processing, please provide the following information:

• Your company name,
• Your VAT number,
• Your billing and delivery address,
• An email address for order confirmation,
• An email address for invoices & credit notes,
• A telephone number, for possible queries about the delivery
• The order number to be stated on the invoice

If you placed your order via the contact form and our customer service team has already created a quote for you, please include your quote number.

Our contractual relationships are subject exclusively to our General Terms and Conditions applicable at the time of the order.

Our range can only be as large as it is because we buy from a wide variety of brands. As we are resellers ourselves, we are unable to offer a separate price list for interested resellers.

If you've placed an order and need a receipt for accounting purposes immediately after your purchase, our customer service team can offer you a pro forma invoice. You can contact our team here.

Your invoice is generated at the time of dispatch and will be sent to you by email. You can also choose to enter a second email address to which the invoices will be sent.

If you cannot find your invoice, you can download a copy of it in your customer account.

Changes to your invoice can be made by customer service. You can contact our team here. Please include your invoice number and which data you would like changed in your email.